Privacy Policy
Introduction
This policy was last updated 12/01/11
This site is operated by Fifth Dimension Media Limited ("FD" /
"us" / "we") and this document sets out our Privacy Policy, which
covers our use of personal information that we collect when you use
this site. For the Terms and Conditions governing use of this site,
please refer to our Terms and Conditions page.
We are committed to protecting your privacy. We will keep the
personal information you entrust to us safe and secure. We will not
share your personal information with other people or businesses
without your prior consent. We are registered under the Data
Protection Act 1998 and will comply with the Act and related
legislation.
From time to time, you may be asked to submit personal
information about yourself (e.g. name and email address) in order
to receive or use services on our website. Such services may
include newsletters, competitions, live chats, message boards,
mobile services and website membership.
By entering your details in the fields requested, you enable us
and our service providers to provide you with the services you
select. Whenever you provide such personal information, we will
treat that information in accordance with this policy. When using
your personal information we will act in accordance with current
legislation and aim to meet current Internet best practice.
How we collect and use information
We collect personal information on our site visitors and clients
in various ways, including: newsletter subscriptions; orders for
products and/or services by telephone, post, the Internet or email;
offers; competition entry forms; or feedback, research or request
forms.
From time to time, we may use your personal details for these
main purposes:
- to meet orders or requests for services or information; to
process payments; and to keep our records up-to-date;
- to tell you by telephone, post or email about special offers
and current or new products and/or services that you may be
interested in;
- to enable other people or businesses to carry out our work on
our behalf;
- where you have given us your permission, to pass your
information to carefully selected organisations to allow them to
tell you about their special offers or products and services that
may be of interest to you; and
- to manage our competitions and contact the winners.
How we apply our policy
In order to put our policy into practice, we use our best
endeavours to follow seven guidelines:
- We will ensure our systems are secure to protect your personal
information from misuse;
- We will respect your privacy in the way that we contact you,
whether by post, telephone, email or text message;
- We will not hold your personal information for longer than is
necessary;
- We will not sell, trade or rent your personal information to
other people or businesses unless we have your consent. With your
consent, we will only share your information with carefully chosen,
reputable and trustworthy third parties.
- We will comply promptly with any instructions from you to
update your information or requests from you to see the information
that we hold on you;
- We will comply with lawful requests to disclose personal
information to certain authorities (e.g. the police);
- We may monitor and record any telephone calls to ensure we
follow your instructions correctly and to improve our service.
Children
If you are aged 18 and under, you must have your parent's or
guardian's permission before you provide personal information to
us. We do not wish to collect any personal information without this
permission.
Our websites
We may gather personal information from our own websites for use
under this policy.
Cookies: during the course of your visit to our websites your
computer may be issued with a cookie. A cookie is a text file,
which identifies your computer to our server. Cookies do not in
themselves identify the individual user, just the computer used. We
will not collect and store personal information using the cookie,
although we may use a cookie to monitor your visit and ensure that
you are presented with appropriate information. Once you log out or
close your browser, the session cookies expire and no longer have
any effect. If you wish, you can prevent acceptance of cookies by
your Internet browser, although this will impair your use of our
site. Further information on cookies is available online at: www.aboutcookies.org
Links to other websites: our websites may include links to other
non-FD web sites. These are outside our control and not covered by
this policy. If you access those sites via the links, use of those
sites will be in accordance with the privacy policy of those site
operators, which may differ from ours.
Accuracy and access to your personal information
You can always change the personal information that we hold and
it is free to do so. If you wish to change any details then please
write to us at the address below.
You can request a copy of the personal information that we may
hold by writing to us at the address below. Under the Data
Protection Act, we may ask you to pay a £10 administration charge
for this request.
Changes to this statement
We may change this policy to keep up to date with changes in
legislation and best practice.
Further information
Further information about data protection is available online at
the Information Commissioner's website: www.dataprotection.gov.uk
Contacting us
If you wish to contact us about this policy, please write
to:
Data Protection Officer
Fifth Dimension Media Ltd
85 Tottenham Court Road
London
W1T 4TQ