Announcements

This page displays current system status reports and scheduled maintenance announcements for web hosting and email accounts for Fifth Dimension clients

Hosting

• Maintenance

  
  February 2012
  No current outstanding issues.
  
  2nd May 2011
  Websites previously hosted on 212.188.163.30 have now been migrated to our new cloud service.

Email

• .TV registrations.

  
  2012-02-16
  Customers will currently be unable to register new or manage existing .TV names due to maintenance currently being conducted by the .TV registry. This maintenance is expected to be completed by 1am 17/02/2012.Normal service has now been restored by the registry. Status of this entry is Closed

• Sent e-mail delay.

  
  2012-02-01
  Customers with Standard or Advanced mailboxes will currently be encountering a delay in their sent messages being received. All e-mails are currently queued for delivery. No mail would have been lost due to this issue.Our engineers are currently investigating the issue and we are sorry for any inconvenience that this causes.This has now been resolved. Status of this entry is Closed

• BT network connectivity.

  
  2012-02-01
  A number of BT customers may experience issues when connecting to our services. From investigations, we understand this to be an networking issue between BT and an upstream provider. We are currently working with all concerned to identify and remedy this issue. We will update this issue once more information is available.This issue is now resolved. Status of this entry is Closed

• Dedicated Server Connectivity

  
  2012-01-30
  Some customers may have experienced a temporary loss of connectivity to their dedicated servers at approximately 16:50 today, lasting up to 5 minutes. We believe that this issue has now been resolved, however investigation into the root cause is ongoing.This issue has now been confirmed as resolved. Status of this entry is Closed

• Outbound mail delay

  
  2012-01-30
  Some customers may currently be experiencing delays of up to 15 minutes when sending mail from Advanced Mailboxes. This may have affected any mail sent from an email client during the past 30 minutes. These mails are currently queued for delivery and will not have been lost. We apologise for any inconvenience caused.This issue is now resolved. Status of this entry is Closed